Guarantees & Warranties

Unparalleled homeowner protection

Cool Today delivers more than precise custom-made home comfort systems; we deliver reliability, efficiency and performance you can count on.

In fact, we're so confident in our products and services that we offer a variety of comprehensive guarantees to improve your overall comfort by protecting you from the expense of breakdowns, ensuring proper installation, protecting you against manufacturing defects, and ensuring that you have received the best value and are 100% satisfied.

Millions of dollars and thousands of hours have been invested in laboratory stress tests on equipment and training for technicians to design and install units with minimum failure rates. If you ever have a problem with your Cool Today home comfort system, simply give us a call and relax, knowing that any issue that may arise will be taken care of… guaranteed!

Lemon Guarantees

Our lemon guarantees are designed to protect you against major breakdowns on the critical comfort system components, including:

Heat Exchanger: If the heat exchange fails on your new furnace within ten (10) years of installation, we will replace the entire furnace absolutely FREE. Ask your comfort consultant for details.

Air Conditioner/Heat Pump: If the compressor fails on your new air conditioner or heat pump twice within five (5) years of installation, we will replace the entire outdoor unit absolutely FREE. Ask your Cool Today comfort consultant for details.

2-Year Money Back Guarantee

If your new comfort system fails to keep you comfortable up to two (2) years after installation, Cool Today will make unlimited attempts to resolve the issue up to and including removing your new comfort system and refunding 100% of the purchase price.

2-Year Performance Guarantee

If your new comfort system fails to perform optimally for up to two (2) years after installation, Cool Today will make unlimited attempts to resolve the issue. And, if we cannot resolve the issue with the existing equipment, Cool Today will replace the system with a new system of equal value absolutely free!

10-Year Parts and Labor Warranty

Cool Today will repair or replace all comfort system components if the equipment fails as a result of a manufacturer’s defect within ten (10) years of installation. Available upon request.

Other services warranties:

  • General Repairs (Plumbing) - 2 year parts and labor
  • General Repairs (HVAC) - 2 year parts and labor
  • Drain (Waste) Line Clearing - 30 days (no warranty on roots)
  • Main Water Line Replacement - 5 years parts and labor (Schedule 80 PVC) - 2 years parts and labor (polyethylene)
  • Main Sewer Line Replacement - 5 years parts and labor
  • Main Sewer Line Repair - 1 year parts and labor